POSITION SUMMARY

• The Front Desk Officer will contribute to the maintenance of a good corporate image and coordinate customer services; manage mail services; render assistance with documentation.
• Work in close relationship with the Admin & Logistics Coordinator to provide administrative support to the National Office.
• Grants access to visitors coming into the National Office facility
• Attends to visitors in a courteous and professional manner.
• Serves as a liaison between visitors and staff at the National Office
• Attends to external phone calls to the National Office
• Ensures the ambience at the front desk is kept clean and tidy

QUALIFICATIONS, EXPERIENCE AND SKILLS

• HND/BSC Degree in Business Administration or related disciplines

• 2 years proven experience in similar or related role within an INGO
• Proficient in verbal and written English and a brilliant communicator with outstanding interpersonal and time management skills
• Has a good knowledge of office management procedures
• Excellent customer service and negotiation skills.
• High sense of responsibility, accountability and dependability