Responsibilities

• Effectively manages customer complaints and enquiries
• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
• Measure and report the effectiveness of warehousing activities and employees’ performance
• Organize and maintain inventory and storage area in line with QHSSE policies
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations and coach employees
• Interface with customers to answer questions or solve problems
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Any other task assigned by the supervisor.

Educational Qualification

• A Social Sciences Degree or any other relevant or related field of study from an accredited university

Professional Qualification:

• Any professional qualification will be an added advantage, though not mandatory.

Experience:

• 2 - 3 years post qualification experience.

Interested and qualified candidates should send their CV to: careers@workplacecentre.com using the Job Title as the subject of the mail.