Job Description

• The Channel Manager is accountable for articulating and executing the channel strategy and managing the productivity of Cash, Trade, and Investor channel services across all online and host channels.
• The role demands in-depth knowledge of the transactional banking landscape in Africa with an end-to-end understanding of the product, operational, and technology components that impact the client experience of the electronic channel capability.

Qualifications

• 5 to 10 years of relevant experience. Good Cash, Trade, and Investor Services knowledge and experience
• Knowledge of financial and budgeting processes
• Good understanding of Management reporting and experience in various reporting functions would be advantageous
• Exposure to Core Banking projects and understanding the potential impact on related functions (such as reporting and operational processes) in the bank would be advantageous
• Experience in African markets will be an advantage. Experience in managing teams across multiple geographies in Africa would be a definite advantage

Personal Competencies:

• Resilience
• Integrity
• Results/Quality driven
• Pro-active

Technical Competencies:

• Expert understanding of business and processing systems
• Expert understanding of TPS products, and transaction banking
• Strong understanding of IT architectures
• Familiarity with broader Corporate Banking and Global Markets product set
• Expert Online integrated channel experience and understanding