Job Description

• The innovation manager will help with Idea generation, evaluation, and implementation to enable a culture and internal framework that drives accelerated innovation across the Group.
• Provide digital R&D capability for Stanbic IBTC Group providing insights on customer journeys, customer behavior analysis, industry analysis, and local and global competition.

Qualifications

• First Degree in any field with applicable analytical certifications
• Minimum of 3 years experience
• Experience in management of complex operations, ideally within the financial service sector
• Basic knowledge and understanding of Design thinking methodologies, process/project management, and application Agile methodologies are required.

Behavioral Competencies:

• Excellent interpersonal and communication skills
• Strong customer focus and service orientation
• Creative, and analytical with good problem-solving skills
• Ability to manage ambiguity
• Self-driven, values-based, innovative, independent adaptive, and results-orientated person

Technical competencies:

• Analytical & Statistical skills
• Basic risk identification and assessment skills
• Basic project management
• Ability to analyze trends and make forecasts.