Reporting to: Senior Analyst, Process Excellence

The Role

• The Analyst, Process Excellence will work within the Process Excellence team in Nigeria alongside the country’s Senior Business Analyst to reshape critical business processes across the Nigeria business and the organization as a whole.
• They will be involved in project / pilot management, business process management and continuous improvement, while providing insights and data-driven recommendations to the Commercial Team in Nigeria.
• The Business Analyst will join at the ground floor of a new team with an ambitious agenda to deliver step change performance improvement across critical business functions like Sales, Operations, Training, Call Centre, HR, New Products Development etc.

Key Responsibilities

• Business Process Analysis: Conduct analysis of existing business processes & systems through observation, interviews, data analysis, etc. Summarize and succinctly present findings to your supervisor and other leaders in Greenlight Planet.
• Project Support: Works closely with the Project Manager in eliciting requirements, defining the project scope, developing high quality project documentation and monitoring / reporting project progress.
• Problem Solving: Effectively frame and break down problems using root-cause analysis, feedback loops, 5 Whys and other tools in systems thinking and problem solving, while leveraging technology and innovative ways of solving problems.
• Define and Monitor metrics and KPIs: to measure process and project performance to help identify areas of improvement in design, approach and delivery.
• Conduct trainings: with junior, and mid-level office and field-based staff members transferring knowledge and excellent implementation of new processes
• Any other task as assigned by your supervisor.

Requirements
The ideal Analyst, Process Excellence:

• At least 2 years professional experience in an organization where you developed skills in any of the following:
• Project Management
• Business Process Management
• Business Process Automation
• Operational Excellence
• New feature / product pilots
• Critical Thinker: Very strong ability to structure problems and drive towards solutions even in ambiguous situations
• Entrepreneurial Spirit: Owning one’s tasks and being able to work independently and figure things out.
• Values-driven: Driven by the social mission to provide clean energy and employment to rural communities.
• Track record of success academically or professionally

Technical Knowledge:

• Ability to generate high quality insights from data using Excel / Google Sheets and/or BI software (Looker, Power BI, Tableau, SAP Analytics, OBIEE) and other analytical tools
• Basic understanding of scripting languages such as Javascript, PHP or Python is highly desirable but not a deal breaker
• Collecting data using structured data gathering techniques including Google Forms / Microsoft Forms, and presenting information in a clear, insightful manner using Google Slides or Powerpoint.
• We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia.  If this sounds like you, we would love to hear from you.
• The Analyst, Process Excellence will be a part of a global Process Excellence team with strong technology, business process and consulting experience, and will benefit from world class professional development opportunities and get unparalleled exposure across a leading solar company that delivers life changing products to customers across Africa and Asia.
• Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.

Method of Application