Bank Teller
Location | Lagos, Nigeria |
Date Posted | August 17, 2021 |
Category |
Management
|
Job Type |
Full-time
|
Currency | NGN |
Description
Main Job Duties and Responsibilities
- Receive and count working cash at beginning of the shift
- Identify customers, validate and cash checks
- Accept cash and checks for deposit and check the accuracy of the deposit slip
- Process cash withdrawals
- Perform specialized tasks such as preparing cashier’s checks, personal money orders, issuing traveler’s checks, and exchanging foreign currency
- Perform services for customers such as ordering bank cards and checks
- Receive and verify loan payments, mortgage payments, and utility bill payments
- Record all transactions promptly, accurately, and in compliance with bank procedures
- Balance currency, cash, and checks in the cash drawer at end of each shift
- Answer inquiries regarding checking and savings accounts and other bank-related products
- Attempt to resolve issues and problems with customer’s accounts
- Initiate and open new accounts
- Explain, advise on and promote bank products and services to customers
- Identify referral opportunities and make relevant referrals
- Ensure compliance with all internal controls and established policies and procedures
Key Skills and Competencies
- Strong numerical ability
- Good listening and communication skills
- Customer service orientation
- Accuracy and attention to detail
- The ability to make sound decisions. This may include making on the spot decisions regarding customer transactions
- Weighing customer satisfaction issues with the Bank’s exposure to loss or
- fraud and the ability to think through and rationalize decisions.
- This position requires a perceptive person who is capable of relating to individuals at all levels.
- As unique situations present themselves, the incumbent must be sensitive to Bank needs, customer and employee goodwill, and the public image.
- Familiar with retail banking regulations and teller roles and responsibilities relating to each.
- The requirements listed above are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations can be made to enable individuals with disabilities to perform
- the essential functions.
- Interested applicants should be a graduate of the reputable institution, professional qualifications are added advantage.
Applying Instructions
Interested and qualified candidates should send their CV to:
hr@petramfbank.com
using the Job Title as the subject of the email.
hr@petramfbank.com
using the Job Title as the subject of the email.