Bank Teller

at Petra Microfinance Bank Plc
Location Lagos, Nigeria
Date Posted August 17, 2021
Category Management
Job Type Full-time
Currency NGN

Description

Main Job Duties and Responsibilities

  • Receive and count working cash at beginning of the shift
  • Identify customers, validate and cash checks
  • Accept cash and checks for deposit and check the accuracy of the deposit slip
  • Process cash withdrawals
  • Perform specialized tasks such as preparing cashier’s checks, personal money orders, issuing traveler’s checks, and exchanging foreign currency
  • Perform services for customers such as ordering bank cards and checks
  • Receive and verify loan payments, mortgage payments, and utility bill payments
  • Record all transactions promptly, accurately, and in compliance with bank procedures
  • Balance currency, cash, and checks in the cash drawer at end of each shift
  • Answer inquiries regarding checking and savings accounts and other bank-related products
  • Attempt to resolve issues and problems with customer’s accounts
  • Initiate and open new accounts
  • Explain, advise on and promote bank products and services to customers
  • Identify referral opportunities and make relevant referrals
  • Ensure compliance with all internal controls and established policies and procedures

Key Skills and Competencies

  • Strong numerical ability
  • Good listening and communication skills
  • Customer service orientation
  • Accuracy and attention to detail
  • The ability to make sound decisions. This may include making on the spot decisions regarding customer transactions
  • Weighing customer satisfaction issues with the Bank’s exposure to loss or
  • fraud and the ability to think through and rationalize decisions.
  • This position requires a perceptive person who is capable of relating to individuals at all levels.
  • As unique situations present themselves, the incumbent must be sensitive to Bank needs, customer and employee goodwill, and the public image.
  • Familiar with retail banking regulations and teller roles and responsibilities relating to each.
  • The requirements listed above are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations can be made to enable individuals with disabilities to perform
  • the essential functions.
  • Interested applicants should be a graduate of the reputable institution, professional qualifications are added advantage.

Applying Instructions

Interested and qualified candidates should send their CV to:
hr@petramfbank.com
using the Job Title as the subject of the email.

 

WARNING: Do not to pay any money to get a job. Please report fraudulent jobs to info@joblinks.ng