Position Summary

• This role will act as the first point of contact for all external visitors and manage the day-to-day running of the office. In addition, this position will provide a wide variety of support services to the Country Head of NBA Nigeria.

Major Responsibilities
Executive PA Duties:

• Management of calendar
• Schedules and prioritizes appointments and meetings to maximize the Country Head's engagement
• Arranges extensive travel and process travel expense reports (using Concur Travel & Expense system and PCI's dedicated travel agency),
• Obtains and prepares required documentation including entry requirements, trip portfolios, advances where necessary, etc.
• Supports the Country Head with any corporate card reconciliation and monthly expense reporting
• Serves as a liaison and responds to enquiries and internal and external client requests
• Maintains a high degree of confidentiality concerning all matters
• Assists with memo writing, internal and external communications, as necessary
• Assists with research and analysis on Country Head's special projects, as assigned
• Supports development of presentation materials
• Supports monthly/ weekly All-Staff meetings

Office Administration Duties:

• Acts as the first point of contact for all external visitors.
• Manages office area and maintain all office equipment
• Orders couriers, taxis, and other services as required
• Liaises with cleaning company on day-to-day cleaning of the office
• Maintains office equipment i.e., Copiers, Faxes, Printers, Telephone, Computers, etc
• Liaises with building management re: office maintenance and coordinate assistance with general up-keep (escalate to Senior Director - Finance & Administration where appropriate)
• Assists with the processing of new starters (ordering business cards and equipment etc)
• Tracking of employee holidays
• Assists with office health and safety matters
• Provides assistance in the invitation process for NBA Nigeria Events
• Assists with ticketing and other ad hoc duties for NBA Nigeria Events as required
• Undertakes any other duties as may be required
• Assists with the onboarding of any new staff members to the NBA Nigeria operation

Educational Background Required

• Bachelor's Degree (B.A.) is preferred.

Experience Needed:

• 3-5 years of administrative experience, preferably supporting an executive or senior leader office, management experience a plus.

Required Skills / Knowledge:

• Superior organizational and administrative skills
• Ability to multitask, juggle workloads and meet deadlines.
• First class attention to detail
• Articulate, confident communicator, able to deal effectively with clients, management, and staff at all levels
• Positive attitude and a friendly demeanor
• High degree of personal integrity and honesty
• Excellent verbal and written communication skills; strong editing and proof reading abilities
• High level of integrity, be able to use own initiative and have a flexible approach
• Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment
• Professional temperament, including the ability to remain calm under difficult circumstances
• Ability to deal effectively with individuals at all levels
• Must be able to work independently on own initiative with minimal direction at times
• Sound business judgment, including the ability to handle sensitive and highly confidential information
• Solid team player with a strong customer service focus
• Extensive digital acumen, including MS Word, MS Excel, PowerPoint, Outlook