Responsibilities

• Make calls and manage incoming call
• Handle complaints, provide appropriate solutions & alternatives within the time limits, follow up to ensure resolution
• Contacting customers daily/weekly and informing them of their overdue draft
• Following up with customers daily/weekly on previous payment redemption date
• Advising customers on the best payment options and negotiating suitable payment plans.

Requirements

• Minimum of OND / HND / B.Sc qualification with 0 - 2 years work experience.
• Strong Written, Communication and Negotiation Skills.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to detail and strong Listening skill.
• Must have an Android Phone.

Interested and qualified candidates should send their CV to: hr@tenportion.com using the Job Title as the subject of the email.