Customer Service Officer
Location | Lagos, Nigeria |
Date Posted | September 28, 2021 |
Category |
Customer Service
|
Job Type |
Full-time
|
Currency | NGN |
Description
Duties and Responsibilities
The customer service must be knowledgeable about a range of operations and be able to answer any questions a customer has. Other duties and responsibilities may include:
- Assist bank customers deposit and withdraw their moneys.
- Resolve discrepancies in accounting processes.
- Sell financial products and services to customers.
- Build customer loyalty.
- Process and perform daily bank transactions.
- Accept customer deposits and loan payments.
- Assist and support other banking staff in their tasks.
- Verify and reconcile balances for individual cash drawers.
- Identify and resolve customer needs.
- Ensure quality services to customers.
Job Requirements
- Candidates should possess an HND qualification.
- 3 - 5 years work experience.
Salary
N50,000 - N70,000 monthly