Front Desk / Customer Service Representative

at PATOD Energy Limited
Location Lagos, Nigeria
Date Posted September 7, 2021
Category Customer Service
Job Type Full-time
Currency NGN

Description

Responsibilities

  • Keep front desk clean, tidy, and supplied with all the necessary supplies
  • Greet, communicate with and welcome guests
  • Prepare and manage outgoing mail
  • Check, sort, and forward emails
  • Monitor and update records and files
  • Monitor and log office expenses and costs.
  • Answer all the customers' questions and address their complaints
  • Answer all incoming calls, redirect them when needed
  • Receive letters, packages and send them to appropriate destination

Requirements and Qualifications

  • Bachelor's Degree with 1 - 5 years work experience
  • Hands on experience with office machines (for example fax, printer etc.)
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Customer-oriented mindset.
  • In-depthknowledge of office management and bookkeeping
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Sense of ownership and pride in your performance and its impact on company’s success

Salary
N40,000 - N80,000 Monthly.

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