Front Desk / Customer Service Representative
Location | Lagos, Nigeria |
Date Posted | September 7, 2021 |
Category |
Customer Service
|
Job Type |
Full-time
|
Currency | NGN |
Description
Responsibilities
- Keep front desk clean, tidy, and supplied with all the necessary supplies
- Greet, communicate with and welcome guests
- Prepare and manage outgoing mail
- Check, sort, and forward emails
- Monitor and update records and files
- Monitor and log office expenses and costs.
- Answer all the customers' questions and address their complaints
- Answer all incoming calls, redirect them when needed
- Receive letters, packages and send them to appropriate destination
Requirements and Qualifications
- Bachelor's Degree with 1 - 5 years work experience
- Hands on experience with office machines (for example fax, printer etc.)
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Customer-oriented mindset.
- In-depthknowledge of office management and bookkeeping
- Excellent knowledge of MS Office (especially Excel and Word)
- Sense of ownership and pride in your performance and its impact on company’s success
Salary
N40,000 - N80,000 Monthly.