Job Overview / Summary

• The HR & Admin Officer technically reports to the Human Resources Manager in Maiduguri.
• The Human Resources & Admin officer will be responsible in all HR matters, functions, and general office management of the IRC office in Monguno, and to assist the HR Manager & the HR Lead in all related HR & Admin functions and ensuring compliance with IRC Way.

Major Responsibilities

• Ensure compliance to hiring policies and procedures.
• Support in the recruitment cycle, along with our recruitment team
• Manage staff contracts and all personal files, & track the new hires on boarding, this includes file all their new paper works in both personal & E personal files.
• Liaise with the hiring managers regarding staff contracts, paperwork, ATCs & all other documents related to the new hires
• Compile and submit updated IRC Monguno contact List by the 1st of every month.
• Follow up on employee’s benefits, health insurance, life insurance, & social security.
• Maintain knowledge of national staff entitlements and benefits.
• Maintain up-to-date leave tracking record, and follow up on leaves for all staff, make sure that everything is reflected on the report.
• Make sure to collect the timesheet for all staff on a timely manner and track it.
• Maintain tracking for the IRC staff emails, and coordinate with IT department for any new updates in this regard.
• Make sure to follow up correctly on the exit process following the IRC internal manual & practice for all employees and release the final settlement and other paperwork to Finance department on a timely manner.
• Always maintain the confidentiality of all sensitive HR information
• Perform other job-related tasks as requested by the HR Manager and HR Lead
• Assist in ensuring payment request for office consumables are raised
• Provide support for New Hire orientation and onboarding including communicating orientation timetables to all facilitators, coordinate new hire documentation to foster positive attitude toward organizational objectives as may be required.
• Work with the HR Manager to identify and assess training needs and development opportunities using staff performance and development plans as a standard and working with Unit Heads.
• Facilitate staff annual PME processes.
• Provide regular briefings to HR Manager and Coordinator on HR matters, including the status of trainings, leave balances, timesheet submission etc.
• Serve as a link between the HR and employees by handling questions, interpreting, and administering contracts, and helping to resolve work related problems in consultation with HR Manager and Coordinator.
• Educate and support management & staff in implementation of HR programs, practices, and initiatives
• Perform other duties as assigned.
• Manage lease agreement in close coordination with senior Admin officer Maiduguri
• Manage Guest house and supervise Admin Assistant
• Assist with monthly payroll documentation and process flow
• Be an ambassador of IRC ‘s way as a standard for professional conduct.

Coordination & Representation:

• He/she will represent the department in meetings and serves as the focal point for department in Monguno.

Key Working Relationships:

• Monguno Sector leads, Payroll, Supply Chain, Humanitarian Access Safety & Security, Senior Area Manager etc.

Key Internal Contacts:

• Country Program:  Nigeria
• Region/Global: West Africa

Key External Contacts:

• Sister INGO’s, CBO’s in Monguno, Sema etc.

Qualifications
Education:

• University Degree in Management, Human Resources, Administration, or related fields or HND.

Work Experience:

• Approximately 2-3 years of professional experience in HR, Administration/Office Management.

Demonstrated Technical Skills:

• Previous experience with Human Resources generalist.
• INGO experience preferred.
• HR certifications and trainings if any, will be an added advantage
• Good understanding of labor law.
• Excellent oral and written communication skills is required

Demonstrated Managerial/Leadership Competencies:

• Strong sense of personal integrity, attention to detail, flexibility, and ability to work with people with diverse culture, religious background, and ethnicity.

Languages:

• English, Hausa and Kanuri will be an added advantage.

Computer/Other Tech Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.

Ability to Travel:

• 5 % of time if applicable

Working Environment:

• Monguno LGA is relatively safe, the security situation is unpredictable, the network at times is epileptic and temperature hot most times.

Standards of Professional Conduct

• The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.
• These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons, and several others.