Information Technology (IT) Specialist
Location | Lagos, Nigeria |
Date Posted | July 20, 2022 |
Category |
IT / Information Technology
|
Job Type |
Full-time
|
Currency | NGN |
Description
Responsibilities
- On site role, providing coordination of the delivery of IT infrastructure components in site capital projects, reporting to the capital project IT lead(s).
- This candidate will work closely with capital project IT teams and will provide a full-time on-site presence to assist in delivering the IT solutions designed for the projects.
- Provides Office 365 Management and support to new and existing employees
- IT Network, Hardware and software support.
- Applying software patch and updates whenever it is required
- First point of contact for Avaya and coordinate with Avaya team in case of any technical issues.
- Primary point of contact for reported call center issues, troubleshooting for hardware/software problems
- Ensures that IT compliance Issues/concerns within IT are being appropriately evaluated, investigated and resolved.
- Should be capable to provide remote support/assistance whenever required to ensure business continuity.
- Manages and generates different backend IT reports/customizations for management/clients as requested.
- Training new employees in EMR, Email or any software or hardware used in business.
- Handling IT procurements based on budget and business needs
- Submitting ticket with different technology partners, vendors or service providers in case of any technical issues and coordinating with them to solve issues based on priorities.
- Implementing, following IT security policies and guidelines.
- Tracking and maintaining all IT inventory
- Performs other duties as assigned.
Requirements
- Candidates should possess a Bachelor's Degree with 4 - 6 years of relevant work experience.
Salary
N220,000 - N250,000 Monthly.