IT Technician

at Primly Premium Solutions Ltd
Location Lagos, Nigeria
Date Posted July 19, 2021
Category IT / Information Technology
Job Type Full-time
Currency NGN

Description

Job Description
Technical Assistance:

  • Ensure all systems are working optimally.
  • Identify, troubleshoot and resolve, often remotely, basic IT issues
  • Install new applications, software, and Equipment
  • Assist with configuring and connecting Peripheral equipment to computer systems
  • Provide technical assistance and respond to queries via calls, emails, text, and other platforms.
  • Setup new staff emails and suspend emails for exiting staff.
  • Coordinate and oversee Equipment movement, allocation, and reallocation.
  • Process Orders for New Equipment: Source for Vendors, obtain invoices, process requests.
  • Be involved in the equipment disposal process
  • Diagnose and repair Hardware components
  • Assist with network configuration: Install networking equipment like routers, switches, etc.
  • Install and support LANs, WANs, network segments, Internet, and intranet systems.

Maintenance:

  • Uninstall old programs and ensure systems are up to date with antivirus and other relevant Software.
  • Perform periodic data back up on Google Drive and external storage systems
  • Implement scheduled maintenance and routinely evaluate the performance of systems to ensure they are running smoothly

Other:

  • Record and log all interactions (queries, incidents, and resolutions) in relevant logs
  • Provide regular updates to staff through troubleshooting and resolution phases
  • Maintain a database of all equipment (Computers, Keyboards, Wireless Adapters, Routers, etc.)
  • Draft relevant Usage Policies for IT Equipment
  • Perform other related duties as assigned.

Requirements

  • Minimum of a Bachelor's Degree in Computer Science, Computer Engineering, or related field.
  • 3 - 5 years cognate experience.
  • Working knowledge of operating systems and network protocols
  • Able to diagnose and resolve basic IT Issues
  • CompTIA A+ and Cisco Added advantage
  • Able to physically stand, bend, squat, and lift equipment
  • Capacity to manage high-stress situations
  • Ability to multi-task, manage and independently lead various projects simultaneously.
  • Excellent verbal and written Communication Skills
  • Ability to work with minimal supervision, prioritize work and meet.

Applying Instructions

Interested and quualified candidates should send their CV to: jobs@primlypremiumsolutions.com using the Job Title as the subject of the mail.
Note: Feel free to include a portfolio of your published articles and past work.

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