About the role

• We are searching for a qualified senior product manager who will be responsible for the product planning and execution throughout the product life cycle, including: gathering and prioritising product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.
• The senior product manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.

Responsibilities

• Define Klasha’s product strategy and roadmap.
• Work with external third parties to assess partnership and licensing opportunities.
• Be an expert with respect to the competition.
• Develop the core positioning and messaging for the product.
• Perform product demos to customers.
• Develop sales tools and collateral pricing to meet revenue and profitability goals.
• Propose an overall budget to ensure success.
• Brief press and analysts, and take part in press tours.
• Gain a deep understanding of the customer experience by identifying and filling in product gaps, generating new ideas to grow market share, improving customer experience and driving growth.
• Create buy-in for the product vision, both internally and with key external partners.
• Develop product pricing and positioning strategies.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritise activities based on business and customer impact.
• Work closely with engineering teams to deliver a quick time-to-market with optimal resources.
• Drive product launches including working with the public relations team, executives, and others.
• product management team members.
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
• Act as a product evangelist to build awareness and understanding.
• Represent the company by visiting customers to solicit feedback on company products and services.

Requirements

• A Bachelor's Degree in any Business related course, Computer Science, Engineering or equivalent preferred.
• 4+ years of experience in the tech or similar industry, at least a few years working in startups, preferably in the African eCommerce or Fintech space.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies.
• Understand that the product is beyond scrum and agile and think that product, design, and software engineering go hand in hand.
• Love helping others grow in their jobs.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job.
• Excellent communication and leadership skills.
• Organisational and time-management skills.

Key Competencies:

• Good communication skills.
• Attention to detail.
• Technical expertise.
• Analytical skills.
• Delegation skills.
• Strategic thinking.
• Prioritisation skills.

Benefits
Our people are the heart of the business, so we prioritise welfare and offer a wide range of competitive benefits including but not limited to:

• All the latest technology you need to do your role.
• Private health insurance.
• Headspace and Spill membership.
• Budget for French language classes.
• One-time home office set-up allowance.
• Hybrid; remote + office hours and flexible working conditions.
• Access to Klasha Sessions development training courses.
• Diesel and fuel allowance for remote working.
• Work-from-anywhere weeks; Work from anywhere for three weeks in a year.
• Paid birthday day off.
• Team building events.
• Paid parental leave.