Job Summary

• We are looking for an experienced and dedicated store supervisor to manage our retail store. In this role, your duties will include overseeing employees and finances and controlling the quality of products and services.
• You may also be required to evaluate the job performance of retail staff.
• To ensure success as a store supervisor, you should exhibit demonstrable managerial competency and excellent communication skills. Store Supervisors are natural leaders with excellent business management skills and a passion for customer service.

Responsibilities

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditures, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelves, product displays, and the store's general appearance.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.

Requirements

• High School Diploma or GED.
• A Bachelor's Degree in Business Administration, Financial Management, or equivalent is preferred.
• 3 - 6 years of work experience.
• Demonstrable experience in a supervisory capacity at a retail store, or similar.
• Extensive experience with preparing budgets, and financial and expense reports.
• In-depth knowledge of product and consumer trends, and marketing strategies.
• Exceptional interpersonal skills in dealing with employees and customers.
• Proficiency with spreadsheet and word processing software.
• Excellent written and verbal communication skills.
• Familiarity with applicable laws, and retail health and safety standards.