Job Summary
Responsible for maintaining integrity and operational suitability of all Applications / software (including 3rd party applications & internally built). Also responsible for SharePoint & Application Development.
Key Duties & Responsibilities
Maintain integrity and operational suitability of all Applications/Software
Develop applications and system tools
Back-up / restore / develop all system applications and databases
Troubleshoot all application-related issues
Other task assigned by line manager
Hardware, software and application support for workstations, printers, and other end user devices
Installation and troubleshooting Windows and Linux OS and applications
Backup and restore operations, administration, and reporting
Maintaining ICT systems databases and documentation
Perform system hardware/software/network installation, setup, configuration and administration for internal use or for clients
Provide system support to project teams and users
Support internal system and network day-to-day operation and administration, including cloud, VM, server, and other platforms
To troubleshoot server and related issues
To coordinate and work with partners and other teams meet project delivery requirement.
Education and / or Professional Qualifications
Graduate Degree in an ICT related discipline
Minimum of 3 years’ experience in ICT Information Systems implementation and support, in a medium to large-scale organization.
Trainings and/or certifications by accredited ICT (online) school, college or institute
Microsoft Certified Professional and/or Technology Specialist (MCTS) for Windows Server Administrator (MCDBA), Microsoft Certified Systems Engineer (MCSE), Applications, (Network) Infrastructure, Active Directory Configuration
Proficient in data architecture (data gathering, structure, content and significance, tools and technologies).
Proficient in software development, programming and scripting.
Good experience in cloud (MS Azure, AWS,...), virtualization (VMware, Virtual Box,…), Network (TCP/IP)
Essential Skills / Knowledge:
Expert knowledge of Unix/Linux and other operating systems
Thorough understanding of Internet protocols.
Advanced knowledge in network architectures and networking hardware configurations
Advanced knowledge in security and Linux firewall implementations
Advanced knowledge in software configurations, preferably with the following: Apache, PHP/ASP, Perl and others
Expert knowledge in database design and administration (MS SQL, MYSQL, Oracle, etc.)
Advanced skills and experience on back-up/restoration/disaster recovery design and implementation
Must be able to create script to automate various processes
Knowledge in OSS (RADIUS, Billing systems, DHCP, etc)
Strong written and oral communications skills in English
Willing to perform work or support outside office hour
Highly motivated and resourceful
Must be a team player and be able to prioritize different request and requirements.
Desirable Skills / Knowledge:
Scripting and programming skills
Good understanding of systems engineering methodology and practices
Solid understanding of project life cycle management
Database administration.